![]() Be aware, the end-user may have re-encrypted which would change the Recovery Key from what N-sight RMM last had on record. If you remove Disk Encryption Manager from devices, and they remain in N-sight RMM, you still have access to the Recovery Key Report which has the history of the last known Recovery Key before the device returned the control to the end user. If you delete your devices from N-sight RMM, the last known Recovery Key will be retained in the Recovery Key Report for 90 days only. Ensure you have produced the report and have saved this securely for future use before closing down you N-sight RMM account, as we do not store anything in this case. If you close your N-sight RMM (trial or full) account entirely then you will have to rely on your Recovery Key Report. Please see Disk Encryption End-user Experience for further end-user actions.
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